From the rise of e-commerce to developing new technologies like augmented and virtual reality, retailers are reinventing the traditional shopping experience. But what is driving this change? What will be the next big thing in retail? How can you prepare for change while staying ahead of competitors? How Retail Uses AR Technology Retailers can stay…
Say what you like about Disney, but they know their audience. More specifically, they know how to give their audience an engaging experience that prompts repeat interactions. And after a century in the entertainment business, Disney continues to stay true to its original vision while delivering innovative, tech-centric experiences that delight customers. Using Wearable…
The healthcare industry faces many challenges today. In addition to an aging boomer population and rising costs, there’s also a shortage of qualified professionals and a growing demand for accessible care. So how do healthcare organizations negotiate these challenges without compromising quality care? By taking customers on a journey. Patients Don’t Want Service—They Want an…
Insurance is a service consumers love to hate. They love it when it serves its purpose, they hate it when it doesn’t. The beauty of living in an era of transformational technology is that the services most love to hate have the opportunity to woo their customers, restore confidence in the service, and make…
Nine years ago, my co-founder Josh and I were eating lunch across the street from the building where I’m writing this. During that afternoon lunch, we tossed around the idea of starting a silent IT company. A lot happened in between, but that was the beginning of Prime TSR. From our humble beginnings as an…
Digital 2.0 – The Modern Digital Executive is an interview series dedicated to interviewing the best and brightest senior digital executives around the world that have taken a stance on the importance of Digital within their organizations and are helping everyone understand the role of technology in our everyday lives. We dig deep into the…
You shouldn’t have to convince internal IT teams and executives that digital transformation is not a risky endeavor. That shouldn’t be a debate. In fact, it’s their only choice. Not taking action is by far a worse choice. I get it, change can be difficult, daunting, and risky. And improving company outcomes starts with weighing…