How We Transformed Farmers Insurance Customer Experience

Farmers partnered with Prime TSR to create a common definition and secure view of a customer, as an individual, across all product lines. This transformational project resulted in increased customer satisfaction across all lines of businesses, and the new ability for marketing to create a personalized cohesive experience across all of their product lines.

• Cloud cost management
• Real Estate

How We Helped Chicago’s Leading Title Service Company Reduce Cloud Costs by 40%

Chicago’s leading title service company, comprised of 1500+ Chicago-area attorneys and law firms specializing in title insurance, engaged Prime TSR to analyze and optimize their growing cloud costs.

• Cloud Architecture Services
• Healthcare

Discovery Health Partners: Improving Customer Experiences Through a Modernized Cloud-Native Infrastructure

Discovery’s CIO was looking for strategic solutions that would capitalize on their existing AWS infrastructure footprint and enable them to onboard customers faster, more efficiently, and have a strong digital and data foundation for future growth, without having to completely re-build their infrastructure.

• Data Architecture and BI Reporting
• Healthcare

JourneyCare: Business Intelligence for Better Patient Care

As the largest nonprofit provider of palliative and supportive care in Illinois, JourneyCare was looking to introduce new reporting tools and analytics dashboards that would inform better patient care decisions and improve revenue cycle operations.

• Cloud Architecture Services
• Insurance

Gallagher Bassett: Hybrid Cloud Analytics Platform for Faster Reporting

Gallagher Bassett, a global claims services provider, wanted to untap their business intelligence potential and enable internal users to request data for thousands of claims and insurance policies multiple times per day.