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Data-Driven Innovation Strategy That Wins The Business Race

These days, no matter what your industry is, you know you need a data innovation strategy to grow. Not only does data increase your sales, improve your customer experience and reduce your operating expenses, it also provides incredible insight that companies like yours would never have dreamed possible in the past.

Insurance Customer Experience in 2020: Delivering Frictionless Customer Experiences (efficiently) Is All That Matters

The threat of “digital Darwinism” is real. This was the message that came through loud and clear to those of us who attended the third annual Connected Claims USA Summit in Chicago June 5-6. The two-day conference had some familiar topics, but also some new ones that I don’t believe have been discussed enough, including how Insurance companies prioritize customer experiences.