An industry-leader in healthcare consulting and performance improvement.
To restore the performance of mission-critical, resource-intensive applications and create a long-term solution for safeguarding performance predictability into the future.
By uncovering the core data design issues causing massive performance bottlenecks, our team gained a deep understanding of our client’s data visualization and reporting capabilities. With these insights, we identified the need for a high-volume, maximum performance reporting system that would leverage the scalability and strengths of Cloud services and cater to their desired outcomes.
Armed with powerful insights from previous engagements, we determined that implementing a brand new architecture – likely a year-plus endeavor - was not necessary. Instead, we offered an iterative plan to fix performance issues – a unique and welcome approach to a client still contending with setbacks from its previous failed migration. In order to gain some immediate performance wins, our technical team worked with the client to find areas where its existing toolset could work. With a few of their customer-facing reporting applications up and running in the cloud, the client saw a significant decrease in lag times and other notable improvements in functionality. we then got to work on the larger need to update the infrastructure architecture.
Within weeks of diagnosing the issues, we pushed fixes to production that produced measurable improvements focused on elasticity and scalability. Throughout the process, we conducted educational sessions, communicated expectations and provided detailed information and process transparency. This iterative approach garnered the trust, buy-in and consensus from both business and technical leadership that was necessary for our cloud-first approach to succeed.