Fine-tuning Data integration engine keeps company in the lead
Good data analytics capabilities can improve nearly any business. But when your business is data analytics, you secure your future by engaging Prime TSR.
Real Business
The world’s largest measurement and data analytics company has operations in over 100 countries, covering more than 90% of the world's population.
Real Quandary
The company had built its 90-year reputation on scientific rigor and innovation in analytics and reporting of consumer and market data for the media, advertising, retail and consumer goods industries.
When the company found that its once state-of-the-art data analytics system was no longer achieving optimal results, they turned to Prime TSR.
Real Skills
Our systems thinking, business-first team put its combined capabilities to work:
Solution Architecture
Data Architecture
Integration Architecture
Real Solutions
Utilizing our “30-60-90” process, which combines both short-term fixes and long term, sustainable solutions our team of architecture experts quickly got to work.
Short Term
The first 30 days centered on system diagnostics that would:
Determine the root cause of "triage" issues including processing challenges associated with large data sets and frequent lapses in service level agreements
Analyze heavy operational burden requiring a team of 60+ to manage data processing jobs
Quantify frequency of outages and errors resulting from system changes
Identify causes of delays in report generation
Long Term
Next the team developed a roadmap focused on "quick wins" (30-60 days) as well as short and longer-term changes (60-90 days) to improve the performance and usability the system in order to:
Decrease time-consuming and error-prone manual processes for operating the data processing platform
Automate and align configuration and validation processes
Improve tracking of ad-hoc requests in order expectations to meet customer
Prevent future system outages and failures
Streamline system operations and integrate with interdependent applications to maximize output
Real Results
With a clear vision and a prioritized roadmap to address the issues at hand, the strategically timed changes led to significant improvements including:
Increased compliance with service level agreements by 35%
Reduced failure frequency by 70%
Reduced the operations team from 60+ to 23 people
Achieved over $1 million in annual operational savings, a 60% Return on Investment
In the Healthcare industry it’s “do or die.” See how Prime TSR enabled this healthcare services provider to rapidly scale in order to match its business growth.
When disjointed data created a staffing nightmare, Prime TSR developed a single pane of glass solution to improve visibility into data and staffing efficiency without disrupting the company’s “way of life.”
When the critical systems of a global healthcare company began to fail following its Cloud migration, Prime TSR stopped the bleeding, then transformed the platform into an enterprise-ready, high-performance and scalable cloud architecture that could stand the test of time.
